Security & trust

Your data — and your clients' data — protected.

Konnectd handles sensitive borrower and contact information every day. Here's how we keep it safe, private, and in your control.

Encrypted end to end

Data is encrypted in transit with TLS and encrypted at rest on our platform, so information is protected as it moves and while it's stored.

Built on trusted infrastructure

Konnectd runs on established, security-hardened providers — including GoHighLevel/LeadConnector, Twilio, and Mailgun — each with its own mature security program.

Role-based access

You control who on your team can see and do what. Internal access to customer data is limited to what's needed to run and support the Service.

You own your data

Your contacts and content are yours. Export them anytime while your account is active. We never sell your data.

Compliance-first messaging

Built around A2P 10DLC registration, TCPA-aligned consent, and automatic opt-out handling — so your outreach stays on the right side of carrier and legal rules.

Secure payments

Billing is handled by a PCI-compliant payment processor. We don't store full card numbers on our systems.

Privacy by default

We don't sell personal information, and mobile/SMS opt-in data is never shared with third parties for their marketing. See our Privacy Policy for details.

Breach response

If a security incident affects your data, we notify affected users and authorities as required by law, and act quickly to contain it.

Who we work with

We use a small set of vetted providers to deliver the platform. A current subprocessor list is available on request.

GoHighLevel / LeadConnector Twilio Mailgun ARIVE Payment processor OpenAI Anthropic

Report a security concern

Found a vulnerability or have a security question? We want to hear from you.

Email security@konnectd.io

Security is a shared responsibility. You're responsible for safeguarding your account credentials and for compliant, consented use of the messaging and calling tools.